How to build confident work teams
There are many pathways to building
confident work teams.
Whether you are working with a
new team, or an established already well-functioning team, the guidelines
included in this article can support you in building an even stronger,
focused, more cohesive team.
Building confident, cohesive, well-functioning
teams is an ongoing focus for managers.
Although often managers "inherit"
the teams with which they work, rather than start them from scratch,
the same rules apply:
Know that teams go through various
stages
Any change-be it to responsibilities,
addition of staff, loss of staff, or new ways of operating-may mean
that already established, well-functioning teams sometimes revert
to a period, as when first formed, where roles, mission and process
need to be revisited and re-clarified.
Action - Define your teams
roles and responsibilities early on. Make sure you to take the lead
in this.
Have a clear mission
Teams without a clear mission are
like boats without a rudder.
The resulting feeling of aimlessness
leads to lack of clarity and fuel for productivity. Expectations
for individual responsibilities remain unclear if not linked to
the bigger picture-or team role.
You may be surprised to find your
team may not have a clear understanding of the guiding mission.
Action - Provide direction
and purpose to the team. Say what your objectives are and where
you want the team to go.
Have clear roles and hire for fit
Ensure your staff understands where
how roles connect and may be interdependent.
Explore the handoffs and how current
processes help or hinder their success.
Hire additions to staff whose values
mirror those of your group (e.g. if teamwork is critical, hire those
who flourish in team environments rather than those who prefer to
work independently).
Clarify what they bring to the team
and how they will contribute.
Establish your team-specific "groundrules"
These are the unwritten norms that
guide how work gets done in your team.
Do you have an open door policy?
How are suggestions for improvements
to be made? How does communication work amongst team members?
Action - Do this as soon as
you can so people know what to expect and what your standards are.
Provide a vehicle for teambuilding
Whether at a fixed period during monthly
staff meetings, or at annual retreats, allow some time for your
team to bond and reconnect with one another as well as with you.
Listen for their concerns and frustrations,
and to the extent possible, empower them to own solutions.
Action - As well as taking
this on yourself delegate the "Teambuilding" responsibilities
to some people in your time also. Like a "social secretary"
for organising team night outs.
Lead your group
Effective teams have a clear leader,
with a clear role.
Consistently communicate and play
your part on the team.
Proactively address potential concerns
and issues, and build a collaborative environment where every member's
strengths and talents are utilized and appreciated.
Action - You don't need to
start this, you should be doing this ALL of the time!
List down all of the things that you can do to make sure that this
happens.
These are the pathways to building
confident teams.
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