Communication in the workplace

One place where your confidence can take an almighty hammering is in the workplace.

The words that you use can have an enormous impact on building rapport, enhancing relationships and in the way that people will treat you.

Probably the 3 most powerful words to be used in the workplace are:

We

Our

Us

Why is this?

Well, it bridges the gap between you and I.

Your problems become our problems.

You need to do this becomes we need to do that.

Everything becomes mutual and of common interest to both parties when you start using the words listed above.

Try them out, you will notice a BIG difference!

So what other words should you start using to promote togetherness, co-operation and inclusion?

Here are some for starters:

• Together
• Solve
• Listen
• Learn
• Collaborate
• Brainstorm
• Hear
• Open mind
• Offer
• Thanks
• Working together
• Team
  

I'm sure you've heard of those good old "buzz-words" as well!

Well here are some that could be included within that category also, but these are less intensive than some of the "Lets take it off line" buzz words!

Add value
Increase
Profitability
Bottom line
Improve
Quality
Customer experience
Evaluate
Weigh up
Productivity
Cost effectiveness
Vigorous
Transparency
Business case

I could go on but I will not!

If you are not using these words at work, start immediately and review the results.

All of a sudden the nodding heads will come in to play when you talk to people they will think that you are wonderful - just because of the words that you use - it's crazy isn't it!

And if people think you are wonderful, so will you!

A POSITIVE INCREASE IN CONFIDENCE WILL RESULT!

Below, write out some more words that you could use.